Privacy Policy — The Noomi

 

At The Noomi (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth).

 

This policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.

 

 

1. Information We Collect

 

We may collect the following information when you interact with our store:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order details and purchase history
• Payment information (processed securely through Shopify or your selected payment gateway — we do not store full card details)
• Device information such as IP address, browser type, and cookies

 

 

2. How We Use Your Information

 

We use your information to:

• Process and fulfil your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and services
• Prevent fraud
• Send marketing emails if you have opted in (you can unsubscribe at any time)

 

 

3. Sharing Your Information

 

We may share your data with trusted service providers including:

• Shopify (our store platform)
• Payment processors such as Shopify Payments or PayPal
• Shipping carriers such as Australia Post and international delivery partners
• Apps that assist with store operations such as email, reviews, and analytics tools

These providers only receive the information necessary to perform their services.

We never sell your personal information.

 

 

4. International Data Transfers

 

As we sell and ship products internationally, your personal information may be processed or stored outside Australia through our service providers (such as Shopify or payment processors). These providers operate under strict privacy and security standards.

 

 

5. Cookies

 

Our website uses cookies to improve your shopping experience. You can disable cookies in your browser settings if you prefer.

 

 

6. Data Protection

 

We take reasonable steps to keep your data secure and protected against misuse, loss, or unauthorised access.

 

 

7. Your Rights

 

You may:

• Request access to your personal information
• Request corrections to your personal information
• Request deletion of your personal information where legally allowable

To make a request, please contact us at hi@thenoomi.com.au

 

 

8. Contact

 

For questions about this policy, please contact us at:

hi@thenoomi.com.au